Payment & Shipping

Payment Information

 

At The Illusion Store, we strive to make your shopping experience as convenient and secure as possible. Here’s everything you need to know about our payment methods.

Accepted Payment Methods
We accept the following payment methods for your convenience:

  • Cash on Delivery (COD): Pay in cash when your order is delivered to your doorstep.
  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and others.
  • Online Bank Transfer: Transfer the payment directly from your bank account to ours.

Payment Security
Your security is our top priority. All online transactions on The Illusion Store are processed through secure payment gateways that use advanced encryption technologies to protect your information.

Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with your order details. If you do not receive a confirmation email, please check your spam/junk folder or contact our customer service team for assistance.

Shipping Information

Shipping Destinations
We currently ship exclusively within Pakistan.

Processing Time

    • Orders are typically processed within 1-2 business days.
    • Orders placed on weekends or public holidays will be processed on the next business day.
    • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods and Delivery Times

  • We offer the following shipping option:
  • Standard Shipping: 3-5 business days
  • Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays.

Shipping Rates

We offer a flat shipping rate and free shipping on eligible orders:

  • Flat Shipping Rate: Rs.199
  • Free Shipping: On orders of Rs.2999 or more
  • The shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment.

Shipping Restrictions

Certain products may be subject to shipping restrictions due to size, weight, or destination within Pakistan. If there are any restrictions that apply to your order, we will notify you promptly.

Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Contact Us
If you have any questions or need assistance with your payment and orders, please visit out contact us page.